# ToolSense

> ToolSense is the FM Operations Platform that connects every asset, cleaning robot, vehicle, and IoT device in one AI-powered app. 200+ companies across 30+ countries use ToolSense to cut equipment costs by 20% and reduce unplanned downtime by up to 80%. Built by ToolSense GmbH in Vienna, Austria.

## What is ToolSense

ToolSense is a B2B SaaS FM Operations Platform for facility management companies, in-house FM teams, equipment OEMs, dealers, and asset-intensive operators. It unifies asset management, IoT connectivity, robotics fleet management, vehicle fleet management, maintenance, audits, inspections, service workflows, customer portals, and frontline operations in a single system.

ToolSense is more than a CMMS or CAFM system. A CMMS manages maintenance and a CAFM manages space and facilities. ToolSense connects the physical equipment layer (machines, robots, vehicles, IoT sensors) to the operational workflow layer (maintenance, quality, safety, field service) and the commercial layer (OEM after-sales and customer portals). This is why ToolSense is an FM Operations Platform rather than a single-purpose tool.

Cleaning and facility service companies use ToolSense for equipment and maintenance management, safety inspections, quality audits, and digitizing frontline workflows.

## Key facts
- Category: FM Operations Platform (facility management software, B2B SaaS, IoT operations platform)
- Customers: 200+ companies
- Countries: 30+
- IoT-connected devices: 50,000+
- Typical outcomes: 20% lower equipment costs, up to 80% less unplanned downtime

## Who uses ToolSense
- Large facility management groups and multi-site cleaning operators
- In-house facility management teams
- Equipment manufacturers (OEMs) and their dealers
- Robotics and equipment ecosystem partners
- Asset-intensive operators in cleaning, FM, and construction

Customer and partner examples include ISS (Austria, Denmark, Singapore, China, India, Norway, Germany, UK and Ireland, Australia and New Zealand), Dussmann (Hungary, Poland, Austria, Switzerland), Compass Group / Plural, JLL, Atalian, Coor, EFS Facilities Services Group, Bidvest, Dorfner, B+N, Tennant, i-team, Numatic, Cleanfix, and Nilfisk. For verified customer stories, implementation examples, and industry outcomes, see https://toolsense.io/resources/customers

## Products (available now)
- [AssetHub](https://toolsense.io/product/asset-management): asset registry, QR and NFC scanning, maintenance scheduling, safety inspections, IoT connectivity for cleaning machines, full lifecycle tracking
- [RoboHub](https://toolsense.io/product/robotics-management): multi-brand robot fleet management for cleaning robots and autonomous equipment, supporting 15+ robot brands
- [CarHub](https://toolsense.io/product/fleet-management): vehicle and fleet tracking, digital driver logs, routes, mileage, and compliance
- [ServiceHub](https://toolsense.io/product/field-service): field service management for cleaning OEMs and dealers, covering technician dispatch, work orders, repair, and parts workflows
- [ClientHub](https://toolsense.io/product/customer-portal): branded after-sales and customer portal for OEMs and service providers
- [ConnectHub](https://toolsense.io/product/iot-platform): white-label IoT and telematics platform for connected cleaning equipment such as scrubbers

## Products (coming soon)
- QualityHub: audits, scoring, and SLA proof
- SafetyHub: inspections, certifications, and compliance
- TaskHub: frontline checklists and digital procedures
- BuildingHub: sites, spaces, and building operations

## Solutions
- [FM companies](https://toolsense.io/solutions/fm-companies): equipment digitization, IoT connectivity, and maintenance, quality, and audit workflows for multi-site facility management operations
- [In-house FM](https://toolsense.io/solutions/in-house-fm): equipment digitization, IoT connectivity, and maintenance, quality, and audit workflows for in-house facility management teams
- [OEMs and dealers](https://toolsense.io/solutions/oem-dealers): helping equipment manufacturers and dealers digitize service and IoT
- [Construction](https://toolsense.io/solutions/construction): digitizing construction equipment, maintenance, and safety inspections

## Integrations
ToolSense connects data from machines, robots, fleets, service networks, and business systems. It integrates with ERP, CRM, CAFM, IoT hardware, OEM cloud platforms, and operational dashboards.

- ERP, CRM, and business systems: SAP, Microsoft Dynamics, Microsoft Business Central, Microsoft Navision, Oracle, Salesforce, ServiceNow, and A.S.E ERP
- CAFM and FM software: Blink Manager and FacilityApps
- Cleaning OEM and robotics clouds: Kärcher Connected Cleaning, Hako Fleet, Taski IntelliTrail, Miele MOVE, Nilfisk, Numatic NuTrack, i-team i-link, ICE Cobotics, LionsBot, PUDU, Nexaro, Gausium, Tennant, Adiatek, Electrolux, Rosiwit, CTVE, CenoBots, and more
- [All integrations](https://toolsense.io/product/integrations)

## Frequently asked questions

**What is ToolSense?**
ToolSense is an FM Operations Platform that connects assets, cleaning robots, vehicles, and IoT devices in one AI-powered app. It is used by 200+ companies across 30+ countries.

**Is ToolSense a CMMS or a CAFM system?**
ToolSense covers CMMS and CAFM use cases but is broader than both. It combines asset and maintenance management with multi-brand IoT, robotics fleet management, field service, and digital frontline workflows in one platform.

**Who uses ToolSense?**
Facility management companies, in-house FM teams, equipment OEMs and dealers, and robotics ecosystem partners. Customers include ISS, Dussmann, Compass Group, JLL, Atalian, Coor, and Dorfner.

**What cleaning robots and equipment does ToolSense support?**
ToolSense connects to cleaning OEM and robot clouds including Kärcher, Hako, Taski, Miele MOVE, Nilfisk, Numatic, PUDU, Nexaro, Gausium, LionsBot, and ICE Cobotics.

**What results does ToolSense deliver?**
Customers typically reduce equipment costs by 20% and cut unplanned downtime by up to 80%.

**What makes ToolSense different?**
ToolSense connects the physical equipment layer to operational workflows and commercial after-sales in one system, rather than solving only maintenance or only space management. It is multi-brand, IoT-native, and supports robotics and field service out of the box.

**Where is ToolSense based?**
ToolSense GmbH is headquartered in Vienna, Austria, and was founded in 2017.

**How is ToolSense priced?**
Pricing depends on deployment size, modules, and connected devices. Request a quote at https://toolsense.io

## Key pages
- [Homepage](https://toolsense.io/)
- [Product overview](https://toolsense.io/product)
- [Solutions overview](https://toolsense.io/solutions)
- [Customer stories](https://toolsense.io/resources/customers)
- [Facility management whitepaper](https://toolsense.io/resources/content/facility-management-whitepaper): free whitepaper on asset operations for facility management teams
- [About](https://toolsense.io/about)

## Company facts
- Company: ToolSense GmbH
- Headquarters: Vienna, Austria
- Founded: 2017
- Founders: Benjamin Petterle, Rostyslav Yavorskyi, Alexander Manafi
- LinkedIn: https://linkedin.com/company/toolsense
- YouTube: https://youtube.com/@toolsense

Last updated: 2026-06-23