The 2M Group is putting its full fleet of cleaning machines, tools, vehicles and PPE into ToolSense, replacing costlier GPS systems and one-off registers with a single source of truth that knows where every high-value asset is, what condition it's in, and when it was last inspected.
Oliver Majowski founded the 2M Group 21 years ago and runs it as Managing Director. He learned the building-cleaning trade from the ground up, apprentice, then master, then publicly-appointed expert witness, and he knows first-hand the problems that come with managing machines, equipment and vehicles at scale.
The starting point
2M had tried to register its machines and equipment in its software, but in practice the picture was far from reliable. Oliver tells the story that sums it up: the company spent a year looking for a glass-cleaner's ladder, concluded the client had it stolen, then rediscovered the very same ladder at the very same customer a year later. There was no dependable way to know where, when and in what condition each asset was, especially high-value items.
The trigger to act came from two directions. The company was migrating to a new ERP whose asset module could no longer handle equipment the way the old one had, and the separate GPS tracking systems already in use were cost-intensive for what they delivered, essentially confirming whether a worker had been on site when a client complained.
Why ToolSense
A peer in the cleaning sector recommended ToolSense, and once Oliver looked at it against the ERP gap, it became the planned replacement. Two things sealed it: the fleet-management angle that already showed a positive business case on its own, and a feature he singles out, a Bluetooth tag on high-value machines that is detected automatically when the asset is loaded into a company vehicle and again when it is unloaded. A Blink integration also made the rollout easier, syncing objects and assets across the systems the field teams already use.
We spent a year looking for a ladder. It had vanished, we said it was stolen by the client, and a year later we found the very same ladder at the very same customer. That was the status quo.
Oliver Majowski · Managing Director, 2M Group
Operational impact
Oliver is candid that registering everything is a major effort, 2M roughly estimates around 2,500 machines and devices in total (before even counting office IT at each branch) and is currently around 250 entered, so the work is far from done. But the payoff is already visible: clean records of each asset's age, condition and last DGUV V3 inspection, tied to where the asset actually sits. For an FM company under heavy cost pressure, that visibility feeds directly into controlling. Oliver describes spending hours manually reconciling spreadsheets to find why margins didn't add up, in one case uncovering a 35,000-euro loss on a single site, the kind of leak you can only catch when you know what you have and what it costs.
What's next
The ambition is to manage everything in ToolSense, from vacuum cleaners to glass-cleaner ladders to industrial-climbing gear, with full inspection tracking and the ability to analyse how often each asset fails, needs repair, or turns out to be uneconomic to keep fixing. The same approach extends to vehicles and PPE. For Oliver it's both a safety and an efficiency question: knowing where every asset is, in what state, so workers aren't sent out with a vacuum held together by tape, and so capital isn't wasted on machines that sit unused or fail repeatedly. His advice to others: don't shy away from the effort of capturing everything, because that order is what a healthy business runs on.
