Essential
BEST FOR
Manufacturers that want to automate their customer service & increase after-sales revenue.
Set-up
included
monthly subscription
upon request
Hosting
Public Cloud
Platform Features
- Automation of manual processes in customer service
- Automated sales of maintenance kits
- Asset management for your customers
- Digitization of forms and customer requests
- IoT machine digitization
Technical Features
- Integration of your existing backend systems
- Branding of platform & app in your CI
- Audit Logs
- Advanced User Analytics
- Software Escrow Service
Support & SLA
TECHNICAL SUPPORT:
included
DEDICATED CUSTOMER SUCCESS MANAGER:
not included
Professional
BEST FOR
Companies that want to automate their customer service, increase after-sales revenue & offer digitized machines & services to their customers.
set-up
included
MONTHLY SUBSCRIPTION
upon request
Hosting
Public Cloud
Platform Features
- Automation of manual processes in customer service
- Automated sales of maintenance kits
- Asset management for your customers
- Digitization of forms and customer requests
- IoT machine digitization
Technical Features
- Integration of your existing backend systems
- Branding of platform & app in your CI
- Audit Logs
- Advanced User Analytics
- Software Escrow Service
Support & SLA
TECHNICAL SUPPORT:
included
DEDICATED CUSTOMER SUCCESS MANAGER:
included
Enterprise
BEST FOR
Companies that want to automate their after-sales & have full control and oversight of their platform architecture.
set-up
included
monthly subscription
upon request
Hosting
On-premise or Dedicated Cloud
Platform Features
- Automation of manual processes in customer service
- Automated sales of maintenance kits
- Asset management for your customers
- Digitization of forms and customer requests
- IoT machine digitization
Technical Features
- Integration of your existing backend systems
- Branding of platform & app in your CI
- Audit Logs
- Advanced User Analytics
- Software Escrow Service
Support & SLA
TECHNICAL SUPPORT:
included
DEDICATED CUSTOMER SUCCESS MANAGER:
included
